FREQUENTLY ASKED QUESTIONS
Sana Jardin is committed to a sustainable business model that empowers the women in our supply chain. Our cooperative model allows the female harvesters to learn new skills, create products, and earn an independent income. We’re proud that our social impact mission has led to real economic empowerment for these communities.
Yes, sustainability is at the heart of Sana Jardin. Our packaging is made from FSC-certified materials and is designed to be reused or recycled. Additionally, we’re always exploring ways to further reduce our environmental impact across the supply chain.
No, we are happy to say that we are cruelty-free and Leaping Bunny certified and do not test our products on animals.
Sana Jardin fragrances are designed with the power of natural ingredients and crafted to inspire both sensory and social impact. Each scent is formulated with high concentrations of natural essential oils, creating perfumes that are luxurious, long-lasting, and kind to the skin. Beyond fragrance, Sana Jardin is dedicated to empowering women, particularly the female artisans in our supply chain, by supporting them with skills training and opportunities for independent income.
Our perfumes are crafted with a high proportion of natural ingredients, using natural essential oils (15-20%) to achieve beautifully layered, complex scents. Alongside these, we incorporate a small portion of safe, non-toxic premium synthetics, which not only provide stability and longevity to the fragrance but also offer critical environmental benefits. By choosing premium synthetics, we avoid the need for animal-derived musks and protect endangered species, allowing us to achieve rich, captivating notes without compromising sustainability or our commitment to nature.
The lifespan of a perfume bottle depends on how often it’s used, but generally, our 50ml and 100ml bottles will last several months with daily application. For best results, store your perfume in a cool, dry place out of direct sunlight.
For a longer-lasting scent, apply your perfume to pulse points like the wrists, inner elbow, neck, and behind the ears. You can also mist in your hair or on your clothing. Remember to avoid rubbing your wrists together, as this can break down the fragrance molecules and lessen the longevity.
Yes! We offer 2ml samples of our fragrances, so you can explore different scents and find the one that resonates most via our quiz. Our Discovery Set, samples sets and individual samples are available for purchase on our website.
All Sana Jardin perfumes come beautifully packaged and ready to gift. We offer additional gift wrapping services throughout the holiday season - available to purchase at checkout. For special requests, please contact our customer service team, and we’ll do our best to assist.
We offer several shipping options to suit your needs. Prices vary by location and will be calculated at checkout.
Yes, we offer a 30-day return policy for unopened bottles in their original packaging. For details, please refer to our Returns Policy.
We begin processing your order as soon as it's received. For this reason, we're not able to cancel or change your order once it has been submitted.
Once your order has shipped, you’ll receive a confirmation email with a tracking link. You can check your delivery’s status directly through the link.
We accept the following payment methods: Visa, MasterCard and American Express credit cards and through the PayPal platform. We also accept international Visa, MasterCard and American Express credit cards from selected countries.
When you purchase our Discovery Set exclusively through the Sana Jardin online store, you will receive a voucher code via email. This voucher, equivalent to the value of the Discovery Set, can be redeemed against any full-size fragrance (50ml or 100ml) on the Sana Jardin website within 60 days of your initial purchase.
You can enter a promo code in the discount code field on the checkout page. Please note, that promotional codes cannot be used in conjunction with other codes - only one promo code is allowed per order. Gift cards, sale items and hair sets are excluded from promotional offers.